Features

8 Years of Success

Experienced customer service agents

12 Countries

We are an international company with happy Clients worldwide

8 languages

Experienced and multilingual 30+ customer service agents

500 000+ worked hours

We’ve worked with small one-man companies as well as with Fortune500

About Us

At ADS, we believe that technology should support and enhance your organizationā€™s success, not constrain it. With our wide range of best-in-class services, we provide customized language solutions that fit your unique needs. Weā€™re committed to excelling at our job so you can focus on doing yours.

Our Process

People is the most valuable asset in our company and our success depends on the quality of talent we have. Therefore our process is built to identify and filter the best talent available and put the guys into the position where they can succeed. Our process is based on 3 steps: Interview, Select, Train.

Read more to learn about our process.

Our Vision

Our ultimate goal is to make communication with customers more clear, more professional and more consistent. We help our beloved Clients to achieve that consistency throughout all the communication channels, which eventually leads to better satisfaction with their products or services and higher sales numbers.

Click here to read our mission statement.

 

flexible and fairly priced

Our Services

Outsourced Customer Service

Ramp up and down faster to take perfect care of customers and prospects via live chat, email and phone.

Outsourced Tech Support

Engage techs 24/7 to decrease downtime of company’s servers, workstations and business apps.

Localization and translation

Create linguistic and physical adjustments to products or services so it fits in with new target marketā€™s specific needs.

Data processing

Save up to 40% on routine data processing jobs and focus resources on company’s core functions.

WHO MAKE THINGS HAPPEN

Our Team

VLADIMIR SVIDLO
FOUNDER & CEO
Natalia Zhurba
Project manager
Anna Grishko
english & german team lead
DENIS PRIANICHNIKOV
project manager & designer
ADS knowledgebase

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Get in touch

WE ARE ACCEPTING NEW PROJECTS.

When sending requests, in order to assist you faster we would kindly ask to provide the following information: brief description of tasks, language set required, timezone and preliminary working hours, planned number of hours daily/weekly and specific experience required, if any.

We usually respond within 2-3 hours but depending on your time zone it may take up to 2 business days. We appreciate your patience and will look forward to working with you.



Contact us:

Kharkiv
Ukraine
Akademika Pavlova 271
+380634356439
hello@addsalesforce.com